1st Bank Review

2.3/5 - (3 votes)

This is an archive of a consumer complaint published against 1st Bank at DirtyScam.com-

 

Business Details –

  • Name: 1st Bank
  • Address: West 64th Drive
  • City: Arvada
  • State: CO
  • Phone:
  • Website:
  • Reported Loss: 3254 $
  • Severity of Scam: High

 

Original Complaint against 1st Bank published at DirtyScam.com says, verbatim –

 

Be aware of 1st Bank . They have no loyalty. My mother had a 1st Bank MasterCard and when she passed away, I called the credit card company to make a payment and told them my mom passed and that I planned to pay the account in full once I settled her estate.Two days later, I received a notice that the bank wiped out her checking and savings account and applied it to her credit card and closed her account (a joint account with my mom and I).I was told that could not even get copies of the credit card statements without a court order.Then, the person I dealt got even with me for being angry about this situation (and yes, I was angry) by closing my account without notice leaving me with even more stress (no money) added to losing my mom.I had never met this person before but she told the bank president that I was a “problem customer.”My mom was a customer of 1st Bank for 35 years and was so loyal she would not even change banks when she was offered a better interest rate.I was a customer for 10 years. Apparently, the 1st Bank credit card agreement states that upon someone’s death, funds to pay the credit card can be taken from the person’s 1st Bank account with no consideration to the joint account holder.I was told this but I have no proof because I could not get a copy of that agreement either.In my opinion, it is a BAD IDEA to get a 1st Bank Credit card.My mom signed this agreement trusting that the bank was acting in her best interest.My mom thought that she was helping me by having my name on the bank account.My mom did not have a deceptive bone in her body and did not think that anyone else did either.I guess the bank needed the money more than I did.She would have been so hurt to have her 35 years of loyalty wiped out in a single key stroke.RIP DKM, my beautiful, kind, thoughtful, charitable, loving and sweet natured mother.Where you are, greed does not exist. Until we meet again…

 

1st Bank

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