This is an archive of a consumer complaint published against A and E Factory Services, owned by Sears at Scamity.com on 21-Apr-14.
Business Details –
- Name: A and E Factory Services, owned by Sears
- State: Colombia
- Country: United States
- Website: www.aandefactoryservice.com
Original Complaint against A and E Factory Services, owned by Sears published at Scamity.com on 21-Apr-14 says, verbatim –
Samsung Washer Repair Journal | | Dates | Feb 12: 1st visit. Technician looked at washer and ordered parts. | Feb 24: 2nd visit. Technician replaced the tub, then had to use a rubber mallet b/c new tub was defective. That evening, upon washers first use, the washer was worse than 1st problem. A and E called. | Mar 5: Technician scheduled to come out. Instead he called by phone and listened to washer. He determined it was the same issue, reordered same parts. He schedule repair for Mar 12. | Mar 12: No show. See notes below. Scheduled for Mar 18. | Mar 18: No Show. Rescheduled for 9am Mar 21.