ACCESS – Advanced Critical Care Review

1/5 - (4 votes)

This is an archive of a consumer complaint published against ACCESS – Advanced Critical Care at on 14-Feb-15.


Business Details –

  • Name: ACCESS – Advanced Critical Care
  • Address: 20051 Ventura Blvd.
  • City: Woodland Hills
  • State: Aruba
  • Country: United States
  • Phone: 818-887-2262
  • Website:


Original Complaint against ACCESS – Advanced Critical Care published at on 14-Feb-15 says, verbatim –

This hospital practice remissness, negligence and mediocreness on a daily basis. They don’t have chart, an ER vet didn’t even fill out a medical record after seeing the patient. They forget problems they diagnosed themselves and left pet in jeopardy. When the pet is rapidly declining, they ignore the pet owner’s words. No matter how urgent the pet’s situation is, they treated it like nothing worse than a cold or cough. A front desk (an older very tall, skinny male with quite long horse face) is supposed to call another hospital for medical record at 8am but he was there chatting and joking, completely ignoring the pet owner standing in front of him by purpose. | Why would all these happen? Because this is a very mediocre hospital performing remissness and negligence as part of their standard practice. | Internal medicine vet Siobhan O’Neil is the vet whose mind and soul is in outer space. She never noticed any warning numbers on the blood test. Precisely, she likely never even read it. But based on the simple description of symptoms of vomiting and diarrhea, she thinks it is some stomach issue. But blood test tells more stories!!! She never read it to know it!! She never pays attention, she never even call the pet owner and explain things in details. This is just how insanely mediocre and remiss she is. Her brain is so simple and dumb that she’d think diarrhea and vomiting means stomach issues. She can’t explain other problems on the blood test result, because she never looked at it. Then there are a few problems she diagnosed herself but she completely forget and never did further exam or treatment on the pet. | Concerns have been expressed to her about the pet’s condition but she’d never listen or pay attention. One ear in, the other ear out. And this crazily d***** vet’s name is Siobhan O’Neil. | Pet has been quickly taken away from her knowing the fate of the pet is perdition under Siobhan O’Neil’s hand. But still the delay and damage have been cost due to Siobhan O’Neil’s misdiagnosis and negligence due to her remiss attitude. | Siobhan O’Neil, karma is waiting on you. What you have done will be remembered and known by many many people (not just pet owner or related). All vets think they can do anything they want because no one can touch on them. We’ll see. Karma will take good care of you.

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