AccuPOS Review

1/5 - (4 votes)

This is an archive of a consumer complaint published against AccuPOS at Scamity.com on 18-Apr-15.

 

Business Details –

  • Name: AccuPOS
  • Address: 1291 Galleria Drive Suite 210
  • City: Henderson
  • State: Nevada
  • Country: United States
  • Phone: 866-593-2246
  • Website: http://www.accupos.com/

 

Original Complaint against AccuPOS published at Scamity.com on 18-Apr-15 says, verbatim –

HORRRRRREEEEENNNNNNDDDDOOOOUUUUUSSSSSSSSS. Customer service. Whether I called sales, tech support, customer service and eventually the Director. I was never a jerk or aggressive, just trying to get answers. I know how to get flies with honey not vinegar. Shockingly, this attitude was not reciprocated. The rudeness and briskness and outright disrespect to a customer of theirs was astounding to me. 7 phone calls in with no answer. And I didn’t even mind the typical run around, call here, call there, transfer here, that’s not my department and then transferred back to the first guy. I have encountered rough customer service before and a lot of the folks manning the front line phones have to deal with angry customers thus I can understand and give a bad attitude a pass. However, the way they treat their customers, based on other complaints I have read, this is the norm. The aggressive, dismissive, angry, humiliating, degrading, disrespectful way I was treated was simply unprecedented. At ALL levels the arrogance and customer service PREVENTION is incredible.

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