ADT LLC Review

1/5 - (4 votes)

This is an archive of a consumer complaint published against ADT LLC at on 04-Oct-14.


Business Details –

  • Name: ADT LLC
  • Address: P.O. Box 5035
  • City: Boca Raton
  • State: Florida
  • Country: United States
  • Phone: 888.323.3121
  • Website:


Original Complaint against ADT LLC published at on 04-Oct-14 says, verbatim –

Had the misfortune of siging up with these clowns a couple of years ago for their home security system. After installing some type of window vibration sensors, and managing to crack one of our windows in the process, every time there is a thunderstorm, their junk sensor sends false alarm signals to the monitoring station, the cops are summoned, then, the city hits us with a bill for a “false alarm.” Despite the fact we have told these idiots time and time again to call us first before calling the cops, they keep right on sending them without our knowledge, until after the fact. Thus far, I have had to pay several hundred dollars to the city of Tampa for this BS (another bunch of scammers I might add), have advised ADT that they need to come and replace the sensor(s) free of charge, since they are obviously defective, but they will not do so, they always want to hit you with their “service charge” for 10min. worth of work, which usually runs around 167 dollars, depending. After going through their “appeals” process to get a refund for the false alarms, about six weeks later they send a form letter to the effect that: “we’ve investigated your situation full, but sorry buddy, no refund for you, tough luck.” Thank God there are only a few more months of being stuck with this schlock outfit, and then we’ll be free. No more false alarms, no more extortion fees from the city. This company is morally bankrupt, greedy, their equipment is junk, they are essentially worthless, and I’m sorry I ever signed up for their s***** “service.” I still remember when we first moved in to our home about two years ago, and this little squirrel with his little ADT shirt on comes running up to our door from out of nowhere with his BS spiel about the great service and security his s***** company is offering, what a joke. Steer clear of these con artists, you’d be better off getting a pit bull or rottweiler to guard your house.

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