ADT Security Services, Inc. Review

1/5 - (4 votes)

This is an archive of a consumer complaint published against ADT Security Services, Inc. at on 10-Jun-15.


Business Details –

  • Name: ADT Security Services, Inc.
  • Address: 305 S Euclid Ave
  • City: Tucson
  • State: Arizona
  • Country: United States
  • Phone: 480-389-2415
  • Website:


Original Complaint against ADT Security Services, Inc. published at on 10-Jun-15 says, verbatim –

I’m so dissapointed with ADT Security Services, at first they sent a sales representative who lied to me in the length of contract, make sure to read all the contract before you sign on it, otherwise, if you cancel it before it due date they will charge you 75% of the total cost of whatever time left on the contract. | Second, Their cameras are very expensive 4 for $2700.00 + taxes and poor qualities, NOT HD and does not help if investigation arises. You can’t see faces or license plate number or any of this. Plus they charge an arm and leg monitoring the system. | Third, The cameras are malfunctioning frequently and have to call ADT technician to come out. I called and asked for service because my indoor cameras and the “Pulse” system is not working, they said they will send a technician between the hours 8:00 am to 12:00 PM or 12:00 PM to 5:00 PM. When I asked for 6:00 PM because I have to go to work, they said no we can’t accomodate you for this time we work only from 8:00 am to 5:00 PM. I asked for Saturday or Sunday they said no, they don’t work on the weekends. I talked to Customer Escalation Dept. in Colorado and they didn’t do a thing. They said the same and wanting to charge me for services I’m not getting. It’s a joke!

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