This is an archive of a consumer complaint published against ADT Security Services, Inc. at Scamity.com on 16-Oct-14.
Business Details –
- Name: ADT Security Services, Inc.
- Address: 305 S Euclid Ave
- City: Tucson
- State: Arizona
- Country: United States
- Phone: 480-389-2415
- Website: www.adt.com/
Original Complaint against ADT Security Services, Inc. published at Scamity.com on 16-Oct-14 says, verbatim –
During a break in at my home, ADT called a contact on my list, the contact informed them that she didn’t know what was going on and she doesn’t live at the residence. The agent said I called the wrong number and sounded confused but never called the police. Of course I want to to terminate my service for them not protecting home, they are charging me 1200!!! No apology basically saying my contact told them not to call the police which is lie. They record their conversations and won’t let me hear the recording. This is ridiculous. If I didn’t call the police I don’t know what would have happened. They aren’t taking responsibility for anything. Any good company would just let a customer go after an incident like this. They only care about money!!! |