Advanced Tech Support Review

1/5 - (4 votes)

This is an archive of a consumer complaint published against Advanced Tech Support at Scamity.com on 03-Nov-14.

 

Business Details –

  • Name: Advanced Tech Support
  • Address: 4800 Trex Avenue
  • City: Boca Raton
  • State: Bangladesh
  • Country: United States
  • Phone: 8009784501
  • Website: www.advancedtechsupport.com

 

Original Complaint against Advanced Tech Support published at Scamity.com on 03-Nov-14 says, verbatim –

Geek Tech Toolbox Advanced Tech Support Did NOT do what they said they would internet | I thought I was being smart researching this company before I purchased their registry cleaner and services to fix my computer. They appeared to have some really good writeups on the web. I am convinced they have no idea what they are doing. | They have fixed nothing despite having control of my computer for approximately 4 hours twice. After they initially went in to fix my computer and stated the work was done I went to use it and discovered I had many of the same problems. I called them back and they again took control of the computer and sent it to a tech. Fell asleep waiting for the tech, 4 hours later the little hourglass was on my computer indicating nobody had been on the other end to look at it. | I was so angry I shut down the computer and called them where I encountered an extremely rude tech that insisted I should leave my computer open until somebody had the time to look at it. Didn’t agree that a 4 hour wait seemed excessive. Tried to tell this woman that leaving my computer open like that was the same thing as hiring a repairman and then leaving my home unattended. She told me that she couldn’t help me then. | What really made me angry was they or she had deleted Adobe Flash from my computer making it useless to see images or other things I need that for. When I asked her why she said it was corrupt. I insisted she download it back and she also downloaded MacAfee AntiVirus. | When I asked her why she did that since i already have Norton AntiVirus she didn’t even answer. I am so sorry I didn’t just take it somewhere reputable out in town. It would have been worth the inconvenience. This company is terrible.

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