This is an archive of a consumer complaint published against Advanced Tech Support at Scamity.com on 03-Nov-14.
Business Details –
- Name: Advanced Tech Support
- Address: 4800 Trex Avenue
- City: Boca Raton
- State: Bangladesh
- Country: United States
- Phone: 8009784501
- Website: www.advancedtechsupport.com
Original Complaint against Advanced Tech Support published at Scamity.com on 03-Nov-14 says, verbatim –
Advanced Tech Support Computer tune-up blow up Boca Raton Florida | I got talked into a computer clean-up/maintanence program with ATS. I gave them aremote access to my computer and in the course of two days, and multiple technicians, they destroyed my perfectly good Dell Optiplex computer; corrupting registrey and administrative privileges, locking folders that could not be unlocked, changing files to “read-only” which coulkd no be changed back, uninstalled a registered Adobe program and replaced it with an unregistered version. I coulkd not send emails with attachments, could not open graphics files in Photoshop, and could not place photos in InDesign, etc. etc. | There was nothing wrong with my computer before the “tune-up”. It cost me $200 to reinstall Win7 and 4-5 hours to reinstall dozens of programs and data folders. The total cost to me and my time was around $1000 and that doesn’t include two days wasted dealing with ATS on the phone. They could not fix it, and had no solution, so finally I had enough and asked for refund which thay said they would process. | It’s mindboggling to me that a company that represents itself as a computer experts can do something like this. All you have to do is serch online for reviews and you’ll se similar experiences. I wish I had thought of that prior to. Live and learn.