Agent Image Review

1/5 - (4 votes)

This is an archive of a consumer complaint published against Agent Image at on 17-Oct-14.


Business Details –

  • Name: Agent Image
  • Address: 1700 E Walnut Ave Ste 240
  • City: El Segundo
  • State: Aruba
  • Country: United States
  • Phone: (800) 979-5799
  • Website:


Original Complaint against Agent Image published at on 17-Oct-14 says, verbatim –

In April, 2014, I got a call from Michael, Sales Rep for Agent Image (division of The Design People) about building my website and boy did it sound fantastic. It’s now October 2014, $3500 later and NO WEBSITE! I love the website that they’ve built so far, but now they won’t make the corrections needed to launch the site. Every step of the way its been a struggle with every single rep from the designer to the progect manager. Obviously, whoever hires these people doesn’t have many expectations. They call me to find out what changes are needed, I email them immediately, they don’t confirm receipt of emails. Then they ask for the same info again. I thought I smartened up by being a step aheaed and calling them to make sure they recieved my revisions, in which they said they did and 2 months later we are at square 1. RD, Project Mgr, is the worst!!! Why anyone would hire this guy is beyond comprehension! For months he’s been saying, “we are almost done, can I call you tomorrow at 10am?” The next day’s email, “I can’t call you today, can I call you tomorrow?” “I promise that the design team is working on your site day and nite and it will be up and running tomorrow.” On and on and on! Come to find out today, none of the corrections have been made!!! I finally spoke with Francesco, their Supervisor. I told him about what I’ve been going through and also that I’ve been asking if they can put up a Construction Page from the beginning and its not done. He said, “I’ll make sure its done today and get on RD to have your website complete.” Yeah right!!! Nearly 7 months and no website!!! No one at Agent Image follows through with one thing they say. I follow through on every single thing I say and I told Francesco today that if the corrections are not made today and my website isn’t launched today, I will be filing a Small Claims case for the max $5000 first thing tomorrow morning. I’m also going to contact the news and hopefully warn agents about this company. They are not use to anyone following through obviously! They have no idea that I don’t make threats, I make promises!! I’ve got all the info for the news and small claims…they just have until the end of the day today to do what they promised or they will be paying me and looking pretty bad on the news! DO NOT USE THIS COMPANY FOR YOUR WEBSITE!! THEY PROMISE YOU THE WORLD, TAKE YOUR MONEY, AND THAT’S THE END OF THE TRANSACTION! I don’t know how they can sleep at night or even look their spouse and kids in the eye! |

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