Agero Review

1/5 - (4 votes)

This is an archive of a consumer complaint published against Agero at on 31-Jul-14.


Business Details –

  • Name: Agero
  • Address: One Cabot Road
  • City: Medford
  • State: Massachusetts
  • Country: United States
  • Phone: 781-393-9300
  • Website:


Original Complaint against Agero published at on 31-Jul-14 says, verbatim –

We signed our company up with Agero back in November 2013. Since then they have been always been ajusting our invoices that we sent in. My operations manager has called them back in Decemeber and they told her to bill it a different way. Even by doing it a different way there was no change. | I decide to go thru all the claims we put in and turn out over 1500.00 worth of claims were adjusted below our contract agreement and climbing. I called the manager that covers our area, and left a message I still have yet got a call back. I called his manager and left a message and didnt get a call back. Finally I started to ask around to other companies that are service providers for Agero in our area and they to have notice the same problem. They still have not gotten back to them. They said they cut back on doing there calls due to not fully paying the contract agreed price. | So due to not getting a responce back from them, I have decided like the other companies to only tow within my 5 mile radius. I also stopped any winching calls that come in because our contract states 60.00 for winch and they are only paying $30.00. Road service they are to pay out going miles, i have yet to see that yet. Out going miles for towing is also not being paid. Loaded miles are adjusted that should not be adjusted. Accident calls are also not being paid as agreed nor is storage. | If there are any other towing companies out there having the same problem please respond to this. Something has to be done about this. There are many of you out there losing money and dont even know it unless you check your invoicing closely. |

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