This is an archive of a consumer complaint published against Air Wind & Solar at Scamity.com on 17-Sep-14.
Business Details –
- Name: Air Wind & Solar
- Address: 6320 S US Highway 377
- City: Stephenville
- State: Denmark
- Country: United States
- Phone: 866-865-5084
- Website: airwindsolar.com/
Original Complaint against Air Wind & Solar published at Scamity.com on 17-Sep-14 says, verbatim –
We contacted this company to install a ground mount solar system. | This was our experience. | April 17th 2014 Signed contract & paid deposit of $15k | May 27th 2014 After numerous unanswered calls & emails we received a bill from Taylor Graff of Air Wind & Solar. When we responded that the first months bill was supposed to come after installation & nothing has been installed our salesman, Andrew Brannock, called. He said the city was considering it a structure. We advised Andrew that we have pulled special use permits in the past for structures. | June 9th 2014 – We met with Clayton Comstock, Senior Planner for the City of North Richland Hills. He gave Andrew the information to apply for a special use permit. | July 24th 2014 Paul Graff, COO of Air Wind & Solar, called us & advised that he could move the solar panels to a different location that the city would approve. He also said he could enclose the solar panels due to the fact that we would have to remove a loafing shed in that location. I agreed as long as it would be enclosed. | July 27th 2014 – We responded to an email from our salesman, Andrew Brannock, regarding the new structure. We asked to verify the pitch, height & enclosing the sides. Andrew responded with the pitch & the height. He said he would check with Paul on enclosing the sides. | August 14th 2014 – After more unreturned phone calls & emails we sent an email requesting a read receipt to everyone in the company that we had an email for. | August 20th 2014 Paul called saying he could enclose it not that he would | I told him again I was not changing the location if it was not enclosed. | August 21th 2014 Planning & Zoning meeting at 7pm. | We were there. No representation from Air Wind & Solar so the city denied the permit. | So we have no solar panels but Air Wind & Solar say we have forfeited our deposit.
