Alaska USA Mortgage Company Review

2.3/5 - (3 votes)

This is an archive of a consumer complaint published against Alaska USA Mortgage Company at DirtyScam.com-

 

Business Details –

  • Name: Alaska USA Mortgage Company
  • Address: 4th Avenue
  • City: Seattle
  • State: WA
  • Phone: (206) 239-3793
  • Website: http://alaskausamortgage.com
  • Reported Loss: 3277 $
  • Severity of Scam: High

 

Original Complaint against Alaska USA Mortgage Company published at DirtyScam.com says, verbatim –

 

Take your business to another company. I bank with Alaska USA and love it so I decided they would be a great choice for buying a house.Boy was I wrong! They screwed us and never felt the need to answer for their lack of service.All I wanted was a definition of what they thought a good level of customer service was for them to provide and why I was not notified when my account changed hands.I sent emails and calls up the chain of command and continued to receive no explanation as to what went wrong or what they considered customer service.Unfortunately, I realized too late and was locked in with them just as interest rates were rising. I will NEVER use this company again.To completely ignore a customers request for information and good customer service shows a complete lack of respect for their customers.A simple phone call or email could have fixed everything and they refused to provide me with any feedback.

 

Alaska USA Mortgage Company

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