AliExpress.com Review

1/5 - (4 votes)

This is an archive of a consumer complaint published against AliExpress.com at Scamity.com on 17-Feb-15.

 

Business Details –

  • Name: AliExpress.com
  • Address: No. 699 Wangshang Road
  • City: Hangzhou, Zhejiang
  • State:
  • Country: China
  • Phone: 852.221.55100
  • Website: www.aliexpress.com/

 

Original Complaint against AliExpress.com published at Scamity.com on 17-Feb-15 says, verbatim –

I purchased some desktop mice on Aliexpress. When I received them and opened them up they were all one third the size of the mice shown in the listing. I had no use for the miniature mice so I requested a return. The seller refused my request. I opened a dispute and the seller still refused to accept the return. I argued my case once again and after being called annoying and insulted I was given a return address. I paid over $100 to send the mice back to the address provided through Priority Mail express so I could track it. I have delt with international scams in the past taking advantage of the lack of tracking information to international locations. | After a couple weeks the package reached its destination city but the tracking indicated the package could not be delivered to the address the seller provided. After another month the package is coming back to me and I am out my purchase price, over $100 for return shipping and will soon have a bunch of mice that are worthless to me. I am certain that this was the sellers plan from the very beginning. The seller has made every excuse, blaming it on an incorrectly written address, poor handwritting, incorrect phone number and a host of other excuses I know are all baseless. There is no reason a scam like this should be accepted.

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