1/5 - (4 votes)

This is an archive of a consumer complaint published against at on 28-Nov-14.


Business Details –

  • Name:
  • Address: No. 699 Wangshang Road
  • City: Hangzhou, Zhejiang
  • State:
  • Country: China
  • Phone: 852.221.55100
  • Website:


Original Complaint against published at on 28-Nov-14 says, verbatim –

I ordered a coat for my disabled fiance, which was/is advertised as a xxxl coat. My fiance wears an XL in all her other coats. She could not close the coat I received! There’s a full 3 inches between the two edges of the coat, when she put it on! It’s clearly not even a large! Jessica ye responded, after I sent an email, and apologized, told a joke, mentioned God, and wished me a good mood. She never addressed the refund I’d mentioned, at all! I have no return for the money I spent, I have no gift for my disabled fiance, and I have less than 30 days until christmas! The aliexpress website clearly states that I can open a dispute, but after filling in all the info., it wont let me do so, without attachments. This is accomplished with a website called mediafire, which excludes windows phones. I have a windows phone! I sent photos to the email address, but these have done no good, and since they go through the standard email process, its not listed as a formal dispute, and there is no assistance from the aliexpress website! Bad, wrong, broken, dirty, poorly constructed, and wrong sized products are a regular occurance with this website! I believe that the aliexpress website is a deliberate scam! You have at least a 50 percent chance of being ripped off, and there will is no accountability! It only looks legitimate! I feel robbed, and disrespected! I believe that the Chinese behind the aliexpress website view me as another dumb American, and that all of these alleged mistakes are deliberate, and intended to sell the unsellable items to dumb Americans! Also, because they are in china, you have no recourse, after your moneys gone! They know this! |

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