This is an archive of a consumer complaint published against All Access Tickets at Scamity.com on 28-Aug-14.
Business Details –
- Name: All Access Tickets
- Address: 9454 Wilshire Blvd
- City: Beverly Hills
- State: Aruba
- Country: United States
- Website: www.allaccesstickets.com
Original Complaint against All Access Tickets published at Scamity.com on 28-Aug-14 says, verbatim –
?This company which apparently just opened in 2014 needs to be investigated for False Advertisement and Renegation of Contracted Purchased items. Recently I purchased 4 tickets for an event through ticket-omaha.com. I even called the company before ordering them, to ensure they were legit. A guy answered all of my questions and ensured me everything looked good. A few minutes later I recieved a confirmation email confirming the purchase of the tickets, not only from www.ticket-omaha,com but also a PAID receipt from ALLACCESSTICKETS.COM also confirming the ticket purchase at the agreed upon price. The reason I went with this company instead of through the venue’s box office is these tickets were cheaper. There were some inconveniences however, they don’t tell you exactly which seats your getting, (ie. Somewhere between Row A-R) and also they promise delivery by a few days before the show, but no tracking number or anything. I figured I could deal with these inconveniences because I felt the price was reasonable and they offer a guarantee. There were significant tickets still available through the box office for this event at the time I bought them through ticket-omaha.com. So I proceed to make plans and promises ect. to family regarding the event we were all very excited to attend. Then two days later I get several emails and phone call from representatives of liveshindigs.com informing me the tickets I paid for and bought were no longer available to me, that “the seller decided not to sell them to me.” During the two days that elapsed before the ticket purchase and the phone call informing me they were reneging on the contract, all tickets together had sold out for the show. Reps at liveshindigs informed me that ALLACCESSTICKETS.COM was the seller. So I reached out to them. I was treated harshly and coldly by a man identifying himself as a manager for the organization. They refused to honor the contract, refused to work with me to find a solution, and refused to even apologize. It is my STRONG recommendation that anyone contemplating purchasing tickets from the secondary ticket market steer clear of all of these websites especially ALLACCESSTICKETS.COM. It appears they started up sometime in early 2014. It’s obviously an amateur operation with shady sales tactics, misleading false advertisement, and horrible customer service. They’ve already racked up a sizable number of complaints from the Better Business Bureau and it’s easy to see why. I should have done my research before giving these people my money!!!!!