This is an archive of a consumer complaint published against Allstate Insurance Company at Scamity.com on 22-Oct-14.
Business Details –
- Name: Allstate Insurance Company
- Address: P.O. Box 660636
- City: Dallas
- State: Texas
- Country: United States
- Phone: 1-800-255-7828
- Website: www.allstate.com
Original Complaint against Allstate Insurance Company published at Scamity.com on 22-Oct-14 says, verbatim –
Allstate hire incompetent adjusters, Is this on purpose to avoid paying the claims? | I was driving my car about 2 weeks ago when an SUV hit me from behind. Fortunately both drivers were fine, so I decided against calling the police. Big mistake! | I filed a claim with Allstate who is the insurer of the person that hit me so I can get my car repaired. I got an estimate myself from a body shop in Boca Raton where I live, car repair shop that is approved by most insurance, including state Allstate. There are 3 damages on the back of my car, bumper scratched, a metal ornament damaged and a dent in the trunk. Powerline Auto Body Inc – (561) 347-7244; estimate $1485.70 – 3-5 days rental car – $30/day + tax. I drive an Audi 4D sedan which is in perfect condition. | I was asked by the Allstate agent to go to one of their adjusters, at King Automotive Group in Coconut Creek. I went today for my appointment, thinking that it is a simple procedure. Mr Brad Levinson,954-224-3934 Field adjuster for Allstate inspected my car and gave me an estimate. It was much lower than the estimate I got from the other shop. estimate – $653.30 Comparing the 2 estimates, I realized that the dent in the trunk, the main damage from the accident was left out. Arguing with car adjuster Mr. Levinson, I was told that he did not include the dent in the estimate, because it is unlikely that it is part of this accident and I need to prove this!!! Apparently the owner of the car did not claim any damage on her car, so…. that means that this damage was not part of this accident. Great rezoning! | So, to summarize, I have a damaged car because a quite large SUV hit me from behind, all the damage is in the back of my car and I do need to prove it? Prove what? I think my car is enough proof! After that I called Allstate, I asked for a manger that was not eager to talk to me either. After multiple requests Mr. Erik Walker, sent me back to the same adjuster. I really do not see the purpose revisiting the same person. | The big question is does Allstate works with incompetent adjusters because they do not want to pay the correct amount for the claims? I was really expected for Allstate to do something about my complaint because I did make the claim with them and not send me back to the same person. | And after all arguing…what do I get back? “Appointment: Tuesday, 10/21/2014 03:40 PM Status: Closed Created: 10/17/2014 Type: Drive-In Location:: (Sf) King Collision Center D/I 4950 NORTH STATE RD 7 COCONUT CREEK FL, 33073” Very, Very upset with Allstate insurance. How will I get compensated for my time and hardship? I had to cancel my next appointment because I was so upset of both incompetence and the way I was being treated; I felt insulted. Not fair for me or my client that I needed to cancel the appointment. | Very, Very upset with Allstate insurance. How will I get compensated for my time and hardship? I had to cancel my next appointment because I was so upset of both incompetence and the way I was being treated; I felt insulted. Not fair for me or my client! I would never recommend Allstate Insurance to any of my friends or my customers, ever!