Allurez Jewelers Review

1/5 - (4 votes)

This is an archive of a consumer complaint published against Allurez Jewelers at on 25-May-15.


Business Details –

  • Name: Allurez Jewelers
  • Address: 36 W 47th St
  • City: New York
  • State: New York
  • Country: United States
  • Phone: 800-554-3509
  • Website:


Original Complaint against Allurez Jewelers published at on 25-May-15 says, verbatim –

I bought a diamond ring, the diamond was made by EGL. The ring came with no official repport from EGL, this is a way to fraud the consumer. When I bought the ring on the website, I bought the diamond first and the ring after. I specifically asked for six prongs and when I received it they put a four prong | one without even asking me first. They said the diamond I chose couldn’t have a six prong ring. I wouldn’t have chosen the diamond if they told me BEFORE I bought it. The costumer service was also terrible, when I tried to call they would hang up on me. It took me a week to get them to respond to me. They won’t let me return it but the ring isn’t what I ordered! The manager told me I could exchange it but honestly, they just ignored my emails. Buying a ring is a joyful thing but if you plan on buying one chose a better company with official certifications from the diamond cutters. | I think that they’re answering my emails 3-4 days after I send them so they could delay this unsolved problem because they have an 30 days return policy.

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