Alpha Material Handling Review

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This is an archive of a consumer complaint published against Alpha Material Handling at on 05-May-14.


Business Details –

  • Name: Alpha Material Handling
  • Address: 313 N 9th St
  • City: Midlothian
  • State: Denmark
  • Country: United States
  • Phone: 9727752555
  • Website:


Original Complaint against Alpha Material Handling published at on 05-May-14 says, verbatim –

I did business with Alpha Material Handling on two separate occasions. Both times was when the small company that I work for was in need of some particular products. I will not disclose the products that were needed due to the fact that I am in fear of my identity being recognized. The first several companies that I spoke with would not sell me the product due to the fact that my company that I work for was planning to utilize the equipment rather than sell it. | Once I contacted Alpha Material Handling, Brent spoke to me as if I were a child or a piece of trash. I had never felt so disrespected in my life. He had the nerve to call me a slob when he visited my facility. When we spoke, he even recommended that I read a book called “How Mexicans have Ruined America”. I guess he did not realize that my last name was of Hispanic descent. Then, once everything was said and done, our equipment was delivered; I had to call the manufacturer for some issues. | It was them that I was informed that the company that Alpha Material Handling had purchases the equipment from that I did not have to go through a second party. I could have purchased the equipment directly from the manufacturer at about 30% less. So, not only did Alpha Material Handling lie to me, they also marked up the product by 30%. After further research, I found out that they used the second to cheapest freight company and then charged me the prices of the second most expensive freight company. Doesn’t anyone know that you get what you pay for? | I paid for well-dressed delivery drivers who have good hygiene and have passed back ground checks and what I got was a toothless gang banger who smelled of three day old beer spills and ash trays. It is needless to say. Before you or your company purchase any material handling equipment from Alpha Material Handling, be sure to take the time to do the research. Make sure that the company that they are purchasing the equipment from does not sell direct. Make sure that the prices match up. Do your comparison shopping before purchasing equipment. Either send your own freight truck or request a specific company and price.

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