This is an archive of a consumer complaint published against Amazon.com, Inc. at Scamity.com on 17-Jun-15.
Business Details –
- Name: Amazon.com, Inc.
- Address: 1200 12th Ave S Ste 1200
- City: Seattle
- State: Washington
- Country: United States
- Phone: (866) 216-1074
- Website: http://www.amazon.com/
Original Complaint against Amazon.com, Inc. published at Scamity.com on 17-Jun-15 says, verbatim –
I purchased the Water Ford vase assuming it was the big version of what I was looking for; however I got half size while in Amazons website it was showing a full size, and I decided to return the item. I requested Amazon return service, and dropped it off in the same packing as I received back to Amazon. UPS tracking # 1Z8Y5R629009627861http://wwwapps.ups.com/WebTracking/track?track=yes&trackNums=1Z8Y5R629009627861&loc=en_us It was delivered by the end of May. They closed my account, and then I had no more access to the web account and I got an email saying they will keep everything, but will not issue any refunds, because they delivered everything to me. So I had to email around 4 times to Amazon, and then the response was like Okay… we are waiting for the return to be processed. | So every day I was checking for the status. Initially they received the item, and they just had to process it. Today, June 15th the response was that they have no receiving anything, nor telling me what was that they allegedly received. Supposedly, once they receive – they will process the refund. Its so frustrating – now my only option is to file the chargeback with the bank or file the complaints with the 3rd parties like Attorney generals office, Media outlets saying how Amazon robs the customers to gain some free capital, and the BBB. Not only that, it seems that the so called account specialists are not even in the US – they hide their names, and talking nonsenses, are fully disoriented in the situation, so how can they tell me what is going on in Kentucky. They also refuse to call on conference call to KY warehouse and be on the phone while they are searching of the item.