Amazon.com, Inc. Review

1/5 - (4 votes)

This is an archive of a consumer complaint published against Amazon.com, Inc. at Scamity.com on 13-Jul-15.

 

Business Details –

  • Name: Amazon.com, Inc.
  • Address: 1200 12th Ave S Ste 1200
  • City: Seattle
  • State: Washington
  • Country: United States
  • Phone: (866) 216-1074
  • Website: http://www.amazon.com/

 

Original Complaint against Amazon.com, Inc. published at Scamity.com on 13-Jul-15 says, verbatim –

The Amazon.com A-To-Z Guarantee Is A Joke And Not Usable and does not give you any guarantee! | I have tried to use this Amazon.com A-to-Z guarantee on several ocassions and they denied my requests for | reasons not stated in their denial. | (After appealing their denial they told me that they denied my guarantee because I did not contact the | seller within 14 days of receipt of the products). | This 14 day window is hidden in their description of their A-to-Z guarantee but is not obvious when you | purchase a product. The product descriptions never say that “You have only 14 days to complain about this | product”. | When you purchase products that are sealed in hard plastic bubble packaging you do not expect that you | have to open the packages Immediately (or within 14 days) to try out or test the products. | For example, you purchase a wireless USB 801.11n adaptor and because the price is right you order 3 of | them. When you receive them they are all nicely packaged in fancy hard plastic packages. Do you expect | that you will have to open each package and test each item? Of course not. You would expect that the | products you received were working and that you could use them several months or years after you | purchased them. | Now this is the problem and the deception about Amazon.com’s A-to-Z Guarantee: They require you to open | and test the products that they (or their third party sellers) sell within 14 days or they will not honor | their A-to-Z Guarantee! | This is really bad. Who expects to review or use all products within 14 days? | My advice at this point is to not purchase anything from Amazon.com that you cannot verify that is good | and working within 14 days of receipt. That is, do not purchase anything from Amazon.com unless you | intend to use it immediately. | (So much for buying stuff for future use – Forget it!) | hollidayp1 150711 1834

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