1/5 - (4 votes)

This is an archive of a consumer complaint published against at on 21-Apr-15.


Business Details –

  • Name:
  • Address: P.O. Box 8102
  • City: Reno
  • State: Nevada
  • Country: United States
  • Phone: 120.626.6406
  • Website:


Original Complaint against published at on 21-Apr-15 says, verbatim –

Amazon suspended my account without warning 3 days before my scheduled payment was due. Upon calling customer service, the first individual decided to resolve my issue by hanging up with me. It took 2 days to get to speak with a supervisor who agreed my account shouldn’t have been suspended. He informed me that the reason it was suspended is because someone made a call to them that I was selling illegal products. This person neither knows me nor did they purchase anything from me. Amazon rules state they provide a warning email to sellers prior to suspending their accounts, and the supervisor confirmed this. He also confirmed that warning was not sent. | After providing the images and “Plan of Action” appeal that Amazon requested, my account still remains suspended and Amazon is demanding to see all proof of ownership of the products that I am selling. I have tried to speak with customer service at least a dozen times, each time I end up being shuffled around, hung up on, and not allowed to speak with a person in a higher position. They will not provide a phone number to contact their payments department stating that all correspondence will happen through email. | I have provided Amazon with a formal demand for payment of all funds (well over $10,000), which they refuse to pay to me. They cancelled all of the orders I have already shipped and forced cancellation of new orders that came in just moments before the account suspension. They refuse to make payment to me for the items I have sold and will not release the suspension on my account. All because someone (most likely someone who is selling similar items) made a phone call with an accusation that had no basis in fact. | All I wanted was fair treatment and for the company to honor their contract with me as a seller. Instead they stole over $10,000.00 and chrged me over $2,000,00 to do it! They wont let me talk to anyone who will do ANYTHING to help resolve this issue and they wont pay me the money they owe me. I already sent out the items, paid for shipping, I’m out more then just product, all future sales and they refused payment on items already sent out! |

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