1/5 - (4 votes)

This is an archive of a consumer complaint published against at on 04-Dec-14.


Business Details –

  • Name:
  • Address: P.O. Box 8102
  • City: Reno
  • State: Nevada
  • Country: United States
  • Phone: 120.626.6406
  • Website:


Original Complaint against published at on 04-Dec-14 says, verbatim –

ONEWOOD sold me on an Apple iPhone accessory stating that it would work on the 4s with iOS 6 or higher. | Long story short, they even gladly sent me a second one just to see if it was a fluke defect. | Now that neither of these accessories work as stated, the only way that customer service will refund my money is if I return the parts. NO BIG DEAL … Other than the fact it is shipping back to CHINA! | I wrote them many emails stating that I am more than willing to ship back the items when they send me envelopes with paid shipping labels to do so. SIMPLY BECAUSE I don’t have the foggiest idea on how to ship outside the USA. | So in the end their “High standard of customer service” actualy means that they are selling a defective product.. Probably an illegal knock off here in the US and it doesn’t have to work because they just scam you out of your money. | I tried for one month after purchase .. Close to 20 emails. | I would like to send that stuff back So maybe they can fix it for future consumers. Looks like all they want they already have. | I know that their actions will accumulate eventually and maybe my few drops in the bucket will help. | All I know is that is NO way to do business in this country. | A REFUND is due when the sale was deceitful. |

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