This is an archive of a consumer complaint published against Amazon.com at Scamity.com on 15-Sep-14.
Business Details –
- Name: Amazon.com
- Address: P.O. Box 8102
- City: Reno
- State: Nevada
- Country: United States
- Phone: 120.626.6406
- Website: www.amazon.com
Original Complaint against Amazon.com published at Scamity.com on 15-Sep-14 says, verbatim –
Regarding the Amazon Kindle reading app for android devices, I had created over 80 hours of notes for a book I was reading and when attempting to sync these notes with the PC version of this app the notes were completely destroyed in the process. | After two weeks of chasing this issue with customer service and their technical department, they acknowledged they ‘probably’ have a technical issue with these apps. They said they were ‘sorry’ and gave me a $30 credit to ‘compensate’ me. | I have the e-mail history of my attempt to describe the irreparable harm their apps did to me in destroying my work. At customer service’s suggestion, I wrote to corporate at [email protected] I received no response. | Incredible indifference on Amazon’s part to a customer of over 10 years! |
