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This is an archive of a consumer complaint published against at on 15-Sep-14.


Business Details –

  • Name:
  • Address: P.O. Box 8102
  • City: Reno
  • State: Nevada
  • Country: United States
  • Phone: 120.626.6406
  • Website:


Original Complaint against published at on 15-Sep-14 says, verbatim –

Regarding the Amazon Kindle reading app for android devices, I had created over 80 hours of notes for a book I was reading and when attempting to sync these notes with the PC version of this app the notes were completely destroyed in the process. | After two weeks of chasing this issue with customer service and their technical department, they acknowledged they ‘probably’ have a technical issue with these apps. They said they were ‘sorry’ and gave me a $30 credit to ‘compensate’ me. | I have the e-mail history of my attempt to describe the irreparable harm their apps did to me in destroying my work. At customer service’s suggestion, I wrote to corporate at [email protected] I received no response. | Incredible indifference on Amazon’s part to a customer of over 10 years! |

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