1/5 - (4 votes)

This is an archive of a consumer complaint published against at on 11-Jul-14.


Business Details –

  • Name:
  • Address: P.O. Box 8102
  • City: Reno
  • State: Nevada
  • Country: United States
  • Phone: 120.626.6406
  • Website:


Original Complaint against published at on 11-Jul-14 says, verbatim –

I am a regular joe and desided to use Amazon Seller Central to sell my Bose Wave Radio valued at $600. The slling process worked fine and amazon made sure I do not ship the item before the buyer pays for it. Once he did I shipped the item and I got paid by amazon. So far so good. I thought this is a great way to sell a product. | Well after a month the buyer opened a ticket with amazon claiming the product was defective. I missed an mail from amazon asking me to respond and after 7 days amazon gave the buyer a full refund of the $600 and deducted the money from ym account. | So the buyer got a full refund without returning anything. I got no money and no item. I feel amazon helped stealing my product. I contacted amazon and they told me: | “Your account was debited for this transaction because we did not receive a response to our e-mail that was sent to you” | “You are welcome to contact the buyer directly to make return arrangements for this merchandise. While they are not obligated to return the order” | So the buyer is not obligated to return my item? Does amazon give anybody a refund if you don’t return the item first. Aperantly yes if its not amazons money. | this is a bad company with a bad service. They only protect one side, they have no sense for fairness… i feel I got illegaly ripped off!

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