1/5 - (4 votes)

This is an archive of a consumer complaint published against at on 29-Apr-15.


Business Details –

  • Name:
  • Address: P.O. Box 8102
  • City: Reno
  • State: Nevada
  • Country: United States
  • Phone: 120.626.6406
  • Website:


Original Complaint against published at on 29-Apr-15 says, verbatim –

I made an order on Amazon to be fullfilled by My Office Innovations. This was an order made for my place of emplyment, and made on a company card. I had to change the payment method, and shipping address because of this. I had forgotten to change the shipping and billing address during the order, and had to cancel the order, along with the other 5 items being fulfilled by other companies, to re-do the order with all the correct information. I made this canclation within literally a few minutes, however My office Innovations refused to allow it. I contacted the company directly, as Amazon directed me to. Here is the rude response I got from My Office Innovations, and Kandi Sherill. Hello Jessica, I apologize. Once Amazon has released an order to us we can not stop, edit , or cancel it. We have totally automated the order process for Amazon orders and they are downloaded and processed before we can retrieve them to cancel them. We suggest that you contact us immediately after you receive the shipment to process the return. Thanks, Kandi Sherrill MyOfficeInnovations Amazon Accounts Specialist Again, I sent the cancelation request within literally a few minutes of making the order, while they suggest to me this was not soon enough. |

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