American Airlines, Inc. Review

1/5 - (4 votes)

This is an archive of a consumer complaint published against American Airlines, Inc. at on 28-Apr-15.


Business Details –

  • Name: American Airlines, Inc.
  • Address: P.O. Box 619616
  • City: Dallas
  • State: Texas
  • Country: United States
  • Phone: (972) 973-3112
  • Website:


Original Complaint against American Airlines, Inc. published at on 28-Apr-15 says, verbatim –

American Airlines ticket sales ae misleading. They provide flight cost, and then charge additional fees ($33.92) for each sit during booking. No other choise. | I am going to my son’s graduation and taking my other 2 kids with me. I started booking the flight with AA. So far teh cost is very high $682.04 each for a fligh from Los Angeles to Fayettville Arkansas. During the booking and choosing the sits, I found out that the only few availible sits cost $32.92 per sit. No other choice but to purchase them.This means $65.84 additional cost per ticket. I felt very bad when I have no option but to pay for them or not go to my son’s graduation. I totaly think this is a very bad business practive since when customers/people see the cost a sit must be ncluded already. Not with AA, I wonder if they do this with all flights. I wonder how many millions of $$ are ripping off from customer that same as me fly for needds and not for pleasure. I am very disappointed with this airline’s practices. I feel rip off and I think this is not and honest practice from a well-known company. I think the extra unnecessary cahges forn teh ONLY SIT AVAILABLE in the aircraft must be refunded. |

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