American Airlines, Inc. Review

1/5 - (4 votes)

This is an archive of a consumer complaint published against American Airlines, Inc. at on 23-Jul-14.


Business Details –

  • Name: American Airlines, Inc.
  • Address: P.O. Box 619616
  • City: Dallas
  • State: Texas
  • Country: United States
  • Phone: (972) 973-3112
  • Website:


Original Complaint against American Airlines, Inc. published at on 23-Jul-14 says, verbatim –

I have a flight on the 10-9-2014. Five days ago, I checked up with American Airlines phone assistance to change the flight to 12-17-2014, and I was informed that I could do it for $231. | Today, on 7-22-2014, I called them again with the intention of do this change, but the attendant said that it would be $605. I don’t understand how this works, but as I said, five days before I was told that I could do it for $230 and now I have to spent $605. In these five days, I spent the money that I had saved for this change, and now I don’t have enough for paying my way back to Brazil. | I think that this is a wrong thing to be done by a company that I always heard about as being one of the biggest in the world. I expected more respect, in the way that I was told one price, but now I have to pay three times more. I am writing this with hope that American Airlines can read this and do something to help me, unless they think that this “false purpose” that AA did to me is the way that the company wants to deal with its clients.

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