American Auto Shield Review

1/5 - (4 votes)

This is an archive of a consumer complaint published against American Auto Shield at on 26-Jul-14.


Business Details –

  • Name: American Auto Shield
  • Address: 5695 Yukon St
  • City: Arvada
  • State: Australia
  • Country: United States
  • Phone: 303-420-7488
  • Website:


Original Complaint against American Auto Shield published at on 26-Jul-14 says, verbatim –

A month ago I had put a 300.00 down payment for the dimond auto service for American Auto sheild that covered 101,000 miles for my volksagon jetta. And after the month had past I realized that I havent been using my car as much due to car pooling. So today september 5, 2013 I called American Auto Sheild to cancelled and they informed me that I had to contact my vender which was carfix . I called carfix and they were persistant with me to keep the coverage and to continue to pay 175.00 per month when i informed them I wasnt using my car as much as I thought I would. Although I declined numerous times they still put me on hold for 10 minutes hoping I would hang up or keep there services. The woman I was dealing with told me they can lower the price to 130.00 with same coverage. After I told her no she said there was no way she could cancelle there, I would have to write a letter to request to cancel with my name ,contract#, reason for canceling ,current miles, sign and date letter get it noterized and send to carfix at 3300 panel way, st. charles , mo, 63301. All Iwant is a refund of my $300.00. I dont know if they are scamming me or not but this is ridiculous. Ive never been givin the run around like this with a company. |

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