American Automobile Association Review

1/5 - (4 votes)

This is an archive of a consumer complaint published against American Automobile Association at on 17-Jul-14.


Business Details –

  • Name: American Automobile Association
  • Address: Los Angeles, CA 90189 Downtown
  • City: Los Angeles
  • State: Aruba
  • Country: United States
  • Phone: (800) 400-4222
  • Website:


Original Complaint against American Automobile Association published at on 17-Jul-14 says, verbatim –

They take your money, and then fail to provide service – the true definition of a ripoff. I had to wait almost three hours one time I used them, being told different things each time. I missed most of my daughters college graduation due to it. This time I left after waiting more than 2 and a quarter hours, afte being told it should be within the next 15 minutes more than 4 times. Hours of wasted time and I will still have to hire a towing compnay on my own. I will never use AAA again, or recommend them. The repeatedly lied to me on the phone, and when I asked to sepak to a supervisor they said “They are all on the phone with members – it will be a long wait.’ If all the supervisors are on the phone with members – then there must be an awful lot of people having bad experiences with this company!

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