American Custom Golf Cars, Inc Review

1/5 - (4 votes)

This is an archive of a consumer complaint published against American Custom Golf Cars, Inc at on 09-Feb-15.


Business Details –

  • Name: American Custom Golf Cars, Inc
  • Address: 15740 El Prado Road
  • City: Chino
  • State: Aruba
  • Country: United States
  • Phone: (909) 597-2885
  • Website:


Original Complaint against American Custom Golf Cars, Inc published at on 09-Feb-15 says, verbatim –

The WORST EXPERIENCE/PURCHASE you will ever make in your LIFE. | We contacted ACG to purchase a vehicle for our retirement community due to the tax incentives and wonderful gas mileage that was purported on these golf carts. We ended up purchasing a cart from (Mark). The day the cart was delivered it BROKE DOWN less than 30 mins of delivery. The deliveryman barely rolled it off the trailer and it stopped running. | I also noticed the vehicle was delivered in USED CONDITION. We had paid top dollar for a brand new cart and this one was scratched and not completely finished. I thought to myself this must be a huge mistake; I immediately called the company and spoke with Raineer (Ray, Owner) Hoogenraad. He LIED up and down about the condition of the vehicle upon delivery but promised to make it right. | HE NEVER FIXED THE VEHICLE and LIED ABOUT THE ORIGINATION OF THE PARTS. | THEY CLAIM TO BE “AMERICAN CUSTOM GOLF CARS” AND NOT ONE THING ABOUT THE COMPANY IS AMERICAN. THERE WAS NOT (1) ONE AMERICAN PART ON THE VEHICLE. THE VEHICLES ARE MANUFACTURED, ASSEMBLED AND SHIPPED STRAIGHT FROM CHINA. | THE BUSINESS IS RAN BY A FAMILY OF OVERSEAS FOREINERS THAT ARE COMPLETELY DISHONEST AND COULD CARE LESS ABOUT ANYONES SAFETY. (Mary is the owner’s wife, Mark is the owner’s brother and Ray is the owner). THEIR ONLY CONCERN IS $$$$$$ AND THEY SHOULD BE SHUT DOWN IMMEDIATELY. | We are working on a class action suit against the company and urge any other former victims of this scam to contact us and jump aboard the claim. Mr. Hoogenraad and his family of scammers will be forced to stop their despicable business practices. | Needless to say we would NEVER PURCHASE ANYTHING FROM ACG and WARN ANY POTENTIAL CLIENTS to STAY FAR AWAY from this SCAM!

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