American Custom Trailers Review

1/5 - (4 votes)

This is an archive of a consumer complaint published against American Custom Trailers at on 21-Jul-14.


Business Details –

  • Name: American Custom Trailers
  • Address: 209 NE 30th Court
  • City: Wilton Manors
  • State: Afghanistan
  • Country: United States
  • Phone: 9547901515
  • Website:


Original Complaint against American Custom Trailers published at on 21-Jul-14 says, verbatim –

I ordered a trailer from Bruce Everett who owens American Custom Trailers and goes by several different company names after i found them on E Bay , i liked the trailer but wanted to add several options to the trailer so i called him directly( First Mistake). I told Bruce that i needed it delivered to me in two months time so i can go on a cross country trip and he said they are usually done in a months time, so i ordered it with the upgraded suspension which is an air ride system for 300.00 extra and paid him with a debet card (Second Mistake) | I called after a month and he said trailer was a little late because they moved to a new bigger locationin Georgia and had electrical issues like not having the correct permits to have it installed but he said the issue would be resolved soon so i said i would call in another month. This time he said the vendor that supplies the air ride in Arazonna is taking longer than usual that he was tracking several suspensions from other dealers and should have it soon. Another two weeks go by and he said my trailer was sitting all compleated along with others and as soon as the air suspension arives he would ship it towards Chicago so i could pick it up…..After several weeks leaving e mails and numerous phone calls no reply and no trailer and i had to cancelled my trip for a wedding in Oregon which is why i wanted the trailer in the first place…….. | The first mistake in ordering it directly so E Bay could not help me since i diden’t order it through them, the second mistake was not using a credit card so i could persue it through them and it was over a month my bank said they could not help eather | | They seem to have dissapeared so if anyone has there address in Georgia i will say HI in person… | Andy,Plainfield,Illinois

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