American Express Company Review

1/5 - (4 votes)

This is an archive of a consumer complaint published against American Express Company at on 19-Dec-14.


Business Details –

  • Name: American Express Company
  • Address: 200 Vesey Street, 50th Floor
  • City: New York
  • State: New York
  • Country: United States
  • Phone: 1-800-208-1223
  • Website:


Original Complaint against American Express Company published at on 19-Dec-14 says, verbatim –

I purchased a gift card via american express as a gift. The recipient said she could not use the card. When I called customer service they said the clerk at the store did not process the card properly. I have bought gift cards throughout the years and have never encountered this problem where you had to fax in a receipt before they could activitate the card. They said it was on hold. | This is ridiculous. I feel this is just a way for them to rip off monies from consumers. |

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