American Express Review

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This is an archive of a consumer complaint published against American Express at on 19-Nov-14.


Business Details –

  • Name: American Express
  • Address: 200 Vesey Street
  • City: New York
  • State: New York
  • Country: United States
  • Phone: 1-800-528-4800
  • Website:


Original Complaint against American Express published at on 19-Nov-14 says, verbatim –

I got a random call at work – they kept calling so I finally answered. Chris told me that I owe money to a federal credit union $473.99 but if I pay it today it will be $332.00. I told them to prove who they were and they didn’t they man was very rude. I asked him not to call my job- I gave him my cell phone number and he did again my place of work…he said that I need to correct this today. So I promised I would call back after I got off work. So I did and spoke with a different guy named Joe- he told me I could set up something for next month $50 and I needed a credit card. I told him to prove who they were and he gave me the website address. It still doesn’t prove anything. Their names aren’t listed so- I called the Federal Credit Union they don’t know what the heck I’m talking about. So I get another call from “Chris ” he’s mean, nasty, rude, and said they are doing a wage garnishment, they are going to speak to my boss, he needs a credit card number and payment this month end of story and he said the other guy Joe never said that and he hangs up…I just feel pissed, my rights were effected, he shouldn’t be in customer service with that bad attitude he has – if that really is a business. I don’t have a problem paying my bills- but don’t come at me like that…it’s very disrespectful |

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