American Express Review

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This is an archive of a consumer complaint published against American Express at on 29-May-15.


Business Details –

  • Name: American Express
  • Address: 200 Vesey Street
  • City: New York
  • State: New York
  • Country: United States
  • Phone: 1-800-528-4800
  • Website:


Original Complaint against American Express published at on 29-May-15 says, verbatim –

I reported to Serve that someone made unauthorized charges on my card. so that started an investigation it was only five days later I was contacted and told that the charges was not in error and they where closing my account! So why am I being treated like a criminal? I was then told there was no further information that could be giving to me & I was no longer a customer of theres. It’s no way they investigated the issue! Or why didn’t they explain to me how and from what they based there decision on? I can’t even go into more legal actions cause serve refuse to even give me a copy of my transactions. I believe the reason they closed my account is to cover up the fact this happen to me knowing those transactions should not of even went thru never spent over $50 at a time on that particular card! Now I am out of 2500 dollars I need a resolution! I am a single mom that has put her trust and the little money I had in serve remind yourself one of the biggest companies in the world. I am hurt I am unable to pay my bills someone help me pls. |

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