American Financing Review

2.3/5 - (3 votes)

This is an archive of a consumer complaint published against American Financing at


Business Details –

  • Name: American Financing
  • Address: South Parker Road
  • City: Aurora
  • State: CO
  • Phone: (866) 750-6551
  • Website:
  • Reported Loss: 698 $
  • Severity of Scam: High


Original Complaint against American Financing published at says, verbatim –


Everything started smoothly at first, until it came time to close! I was initially quoted around $5,100 needed at closing. My original loan rep, Ji Kim, was very specific about that.While having our house built, the loan file was changed over to a new loan rep, Carolyn Sullivan-Hollingsworth, and her assistant, Eric Bloomquist.I always promptly responded to every single email and provided every bit of documentation requested of me.Once we were notified of a closing date, I notified Carolyn Sullivan-Hollingsworth to see if that date worked for them and to verify exactly how much I was going to need at closing in the next few weeks.I also needed to firm up a date so my wife and I could take off of work and so we could give notice to our landlord to move.Days and days went by and all of a sudden American Financing was like a ghost town.After begging for someone to confirm our closing date and amount needed, a new dollar amount was finally quoted to be $9,000+ needed at close.WHAT? How’d we go from $5,100 to $9,000?? NO ANSWERS.Again, I begged for an explanation as to why such a huge difference. And again, nothing from anyone.We were left scrambling to find a new mortgage lender.We went with a local lender (which we should have done in the first place) and went through all the trouble to start a mortgage application all over again with all current documentation and everything!We spent days getting approved with a new lender. Once we sealed the deal, I emailed American Financing and told them to cancel our file.Only then did the phone calls and offers of a better rate start coming in. How incredibly lazy, disrespectful, and unprofessional of them!Here’s the list of the incompetent reps that grossly mishandled our file: Ji Kim, Brian Barker, Carolyn Sullivan-Hollingsworth, and manager Cindy Sotelo.And yes, I have EVERY single email sent back and forth to back up these events.This taught me to NEVER rely on a celebrity endorsement.Had I only researched American Financing BEFORE I ever wasted our time I could have saved myself a HUGE amount of stress.BE WARNED, PEOPLE.


American Financing

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