American Home Shield Review

1/5 - (4 votes)

This is an archive of a consumer complaint published against American Home Shield at on 15-Jul-15.


Business Details –

  • Name: American Home Shield
  • Address: 889 Ridge Lake Blvd
  • City: Memphis
  • State: Tennessee
  • Country: United States
  • Phone: 866.774.2961
  • Website:


Original Complaint against American Home Shield published at on 15-Jul-15 says, verbatim –

This is a ripoff company , i bought home warranty coverage for my home, and when i call service for my water heater they sent contractor out but he not even touch the unit, he only advice me to call the whild pool because the water heater still under warranty with whirld pool. I am a 85 years old couple how can i get into the attic that is why i paid the AHS for the service.. after another 2 day by pass still no word from them, i call back but always have to stay on the line for atleast 30 minutes plus, end up i asked for cancel my contract they has transfer me to the cancelation department from there i had waits for an house plus .. still no one pick up the phone, then i have to call again and again to talk to customer service they said will put my request of cancelation and some one will call me in 24 to 48 hours. week passed by, no one has call, and today i call again and the autimated answer machine said that i own them $ 75.00 FOR THE SERVICE ( but nothing has done at all ). | I filted like this AHS do this to a lot off people . I can not even call or contact no one of their company to re quest my cancelation of my contract. |

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