American Home Shield Review

1/5 - (4 votes)

This is an archive of a consumer complaint published against American Home Shield at on 24-Jul-14.


Business Details –

  • Name: American Home Shield
  • Address: 889 Ridge Lake Blvd
  • City: Memphis
  • State: Tennessee
  • Country: United States
  • Phone: 866.774.2961
  • Website:


Original Complaint against American Home Shield published at on 24-Jul-14 says, verbatim –

Purchased the highest level of warranty coverage for our home from AHS. Had a ceiling fan quit running, called AHS and they sent a contractor out who stated the fan was incorrectly installed – it was installed in a light fixture ceiling box when it should have been installed in a ceiling fan box. | Even though the contract says improperly installed items are covered (as are ceiling fans and all components), they denied the claim saying installing the correct ceiling fan box is an UPGRADE and upgrades are not covered! | What a joke! They offered no remedies other than I could file a complaint with the PO Box of their corporate office. Stay clear of this company! |

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