American Home Shield Review

1/5 - (4 votes)

This is an archive of a consumer complaint published against American Home Shield at on 21-Jul-14.


Business Details –

  • Name: American Home Shield
  • Address: 889 Ridge Lake Blvd
  • City: Memphis
  • State: Tennessee
  • Country: United States
  • Phone: 866.774.2961
  • Website:


Original Complaint against American Home Shield published at on 21-Jul-14 says, verbatim –

Every year for the past 5 years, my AC unit fails. I have a contract with American Home Shield since 2005. This contract covers appliances, heating & AC units, pipes and leaks. I pay $50 per month to maintain this service. | Calling and getting service is like pulling teeth. About 3 weeks ago the AC unit stopped cooling and after several phone calls and delays about 2 weeks later the AC was fixed. 3 days later the ceiling under the AC drain pipe came down in the playroom where my tenants 6 yr old plays. I called AHS and after several calls a supervisor assured me that the matter had been upgraded as an expedited emergency and someone would be out immediately. This was 3 days ago. I have made several calls and no one has bothered to return my call. I have cancelled my auto debit to this company and urge consumers to not do any business with them. | I would be interested in an attorney contacting me if they want to take this case on a contingency basis.

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