American Home Shield Review

1/5 - (4 votes)

This is an archive of a consumer complaint published against American Home Shield at on 10-Jul-14.


Business Details –

  • Name: American Home Shield
  • Address: 889 Ridge Lake Blvd
  • City: Memphis
  • State: Tennessee
  • Country: United States
  • Phone: 866.774.2961
  • Website:


Original Complaint against American Home Shield published at on 10-Jul-14 says, verbatim –

I had my first experience with AHS. They sent an HVAC company that clearly represented that there was a problem with the drip pan that needed to be replaced. Of course, it’s not covered. I called my HVAC company that I have used for years and that I trust. The problem: the coils were so dirty it backed up the system to a point that the condensation was dripping over the drip pan. I’ll try to get any unused portion of my premium returned to me. I don’t know the point in using a company you can’t trust and who, in my case, sent out an unqualified technician.

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