American Home Shield Review

1/5 - (4 votes)

This is an archive of a consumer complaint published against American Home Shield at on 10-May-14.


Business Details –

  • Name: American Home Shield
  • Address: 889 Ridge Lake Blvd
  • City: Memphis
  • State: Tennessee
  • Country: United States
  • Phone: 866.774.2961
  • Website:


Original Complaint against American Home Shield published at on 10-May-14 says, verbatim –

Horrendous company. Recently called for a leak in our bathroom sink. We called first thing Saturday morning. They told us to call the plumber they assigned within 30 minutes if we didn’t hear from them. We called. They were closed. Still had the leak so my husband removed a tube and turned off valves. Plumber shows up Monday afternoon and says the repair won’t be covered because the tube was removed. Never mind the water damage that is clearly visible. Never mind that they told us they’d have a plumber Saturday and didn’t. Previous call was for a burner on the stove. Fails 80% of the time. We were told it wouldn’t be covered until it “”failed completely””. Never mind that it leaks gas 80% of the time instead of lighting. We tried elevating these issues to no avail. Only when I called to cancel today did they they backtrack…offered to refund service fees, etc. No thanks. I canceled the policy and plan on spreading the word far and wide to stay away from American Home Shield or you will be ripped off. |

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