American Home Shield Review

1/5 - (4 votes)

This is an archive of a consumer complaint published against American Home Shield at Scamity.com on 06-Feb-15.

 

Business Details –

  • Name: American Home Shield
  • Address: 889 Ridge Lake Blvd
  • City: Memphis
  • State: Tennessee
  • Country: United States
  • Phone: 866.774.2961
  • Website: www.ahs.com

 

Original Complaint against American Home Shield published at Scamity.com on 06-Feb-15 says, verbatim –

I have been a customer of American Home Shield for several years. For the last three years I have been calling in service calls to have my heating/ac unit fixed. They have replaced several parts that have went out causing all of my coolant to run out of the unit. Well, I am totally frustrated at this point because everytime this happen it costs me another $600/700 to fill back up the unit because AHS does not cover coolant. I understand the every year maintenace but what about fxing the problem. If the coolant is running out because of a val or something, isnt putting the coolant back in there also fixing it. The companies are putting a bandage on the problem as far as fixing and I have to suck up the biggest cost. Then I call back in to speak to a supervisor and the rep that I spoke to on the phone is completely rude and tells me that someone will call me. |

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