American Home Shield Review

1/5 - (4 votes)

This is an archive of a consumer complaint published against American Home Shield at Scamity.com on 04-Feb-15.

 

Business Details –

  • Name: American Home Shield
  • Address: 889 Ridge Lake Blvd
  • City: Memphis
  • State: Tennessee
  • Country: United States
  • Phone: 866.774.2961
  • Website: www.ahs.com

 

Original Complaint against American Home Shield published at Scamity.com on 04-Feb-15 says, verbatim –

Signed up for a Pick 10 policy for $611 to cover all major appliaces in April 2014. | Yesterday the water heater tank breaks and floods my basement. The shut-off valve to the heater breaks and water keeps flowing. I shut the main to the house and cap the water inlet to the heater so that I can restore water to the rest of the house. After two more hours cleaning up the basement I go online to report the problem to AHS. A tech is scheduled for the next day. When the tech comes he says that he cannot report to AHS because the water input pipe has been capped. I call AHS and they say that they can’t cover the damaged appliance because the imput pipe was capped. So, according to them I was not supposed to touch the system and was supposed to stay without water for two days until it was convenient for their tech to show up! | This is a total ripoff. It is clear AHS works with incompetent techs to dream up idiotic excuses not to honor claims and ripoff consumers.

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