American Homes 4 Rent Review

1/5 - (4 votes)

This is an archive of a consumer complaint published against American Homes 4 Rent at on 30-Dec-14.


Business Details –

  • Name: American Homes 4 Rent
  • Address: 30601 Agoura Rd, Suite 200
  • City: Agoura Hills
  • State: California
  • Country: United States
  • Phone: (855) 774-4663
  • Website:


Original Complaint against American Homes 4 Rent published at on 30-Dec-14 says, verbatim –

Military stationed me in NC. found a home with AH4R, and easily made contract agrrement completely through internet, never met anyone in person. Was able to view the house my getting a key code the company text me. 2 weeks after living in my house, my home was broken into. I fought with the local rental managers to get the door fixed. I had insurance and a home security system. my insurnace would not cover because none of my property was stolen. It is homeowner’s insurance that cover’s the damage the the home structure. AH4R claimed they did not have homeowner’s insurance/ would not cover the damage to the home becuase it was considered vadilism since nothing was stolen. I fought with them for almost a month, they finally put a piece of ply wood on the beoken glass door. Mind you this as in the winter, and I have two dogs.. they didnt even want to send maintence to help assist in cleaning up the glass in my back yard. I finally had my lawyer write a letter stating that I would be moving out if the door was not fixed at the end of the month. Last day of the month, they fixed the door. Three months later, they added the extra charge for fixing the door to my rent, but did not inform me of such. From that point each month as I was paying my rent they are holding it calling it late because I did not need in the money for the door (as I did not know the charge was there). They waited until the next’s month rent cam in to cover the prevous month’s charges, deeming the current month incomplete/ late. This went on for about 3 moths. Finally I receive a phone call saying I owed an extra $800 dollars in late fees etc.. etc.. I did not pay right away (who has 800 to put up on any given day randomly). They began the eviction process and returned my next months rent mayment. | I moved out and did a move out inspection… I even contacted them and asked for a balance, at that point my lawyers were involved and were told that the account had been settled due to all the trouble (we agreed they would keep my security and pet deposit). 5 months later I get a $3,555 bill in the mail from a collection agency for AH4R. I contacted the company asking for a line by line bill since I was never sent an actual final bill. They said I needed to contact the collection agency… the agency of course does not have line by line information, they only have how much is owed… | The NC management office has been rude, uncoroporative, and unprofessional with me. By unprofessional I mean ghetto. I am currently working with my lawyers to get them blacklisted from military use… its is a horrible excue of a company. I would not recomend anyone rent with them. and if you do be prepared for hidden fees and no protecction if you are a victim to a crime…

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