This is an archive of a consumer complaint published against American Homes 4 Rent at Scamity.com on 17-Dec-14.
Business Details –
- Name: American Homes 4 Rent
- Address: 30601 Agoura Rd, Suite 200
- City: Agoura Hills
- State: California
- Country: United States
- Phone: (855) 774-4663
- Website: https://www.americanhomes4rent.com
Original Complaint against American Homes 4 Rent published at Scamity.com on 17-Dec-14 says, verbatim –
Let me start out by saying, this has been the worst living experience I have ever dealt with! Ah4r bought my lease from Crown Management, which they did a horrible job during the walk through. At first I was having air/heating issues. Crown eventually fixed everything and even gave me a concession on my rent because I was having so many issues with home after move in. | Now here comes the real crooks. Ah4r took over the lease and I have had problems with this house that they won’t fix. 1. The house stays hot upstairs and the downstairs is always cold. The air conditioner kept going out until they got tired of me calling. They finally sent someome out to fix it and he said “wow, this thermostat shoudl have been replaced a long time ago.” There was mold forming uder one of my cabinets. | They kept coming out until they decided to leave the can of mold spray under my cabinet without my knowledge. Ever since I moved in, the sinks and tubs were draining slow. I reported it to Crown when they had the house and they came out and unclogged them. In the meantime, they started to drain slow again so I decided to buy liquid plummer and drano for months. | After no success, I call ah4r and they tell me, I would have to unclogg them on my own, better yet, get a plummer and if the plummer doesn’t fix it, then they will come! Outrageous! Now, I’m having an ant infestation. Everywhere I turn, ants are everywhere! I call ah4r and Erica tells me unless its capenter ants, they won’t send anyone out. I have used cans of Raid just to get rid of them. That smell is awful. | The last thing, I spoke with Erica about removing my two daughters off the lease. One of them has bought a condo and when I mention this to her, the audaucity of her to question me about what benefit would it be for her name to come off? She said the names will stay on until the end of the lease even though my daugter was already looking for a home. These people want to keep everybodyt tied to their lousy homes for the sake of money! | Not to mention, they took their maintenance portal off line, do now you don’t have a paper trail of all the maintenance request you put in. My rent went up this year to0. I can’t wati for htis lease to be over, but if I have to break this lease, I will surely take pleasure in it. | Never, ever rent from this place! They don’t fix things they feel you can spend your hard earned money buying, even if its a pre-existing issue. If they do fix anything, you probably would have figured out before they come.