American Homes 4 Rent Review

1/5 - (4 votes)

This is an archive of a consumer complaint published against American Homes 4 Rent at on 29-Aug-14.


Business Details –

  • Name: American Homes 4 Rent
  • Address: 30601 Agoura Rd, Suite 200
  • City: Agoura Hills
  • State: California
  • Country: United States
  • Phone: (855) 774-4663
  • Website:


Original Complaint against American Homes 4 Rent published at on 29-Aug-14 says, verbatim –

This company would not help me when my air conditioning didn’t work, I had to pay to have it fixed myself, the when the heat went out and it was below zero they wouldn’t send anyone to fix the heater until i threatened to report them to the attorney generals office. They then said they didn’t receive my rent money so I sent them the bank statement clearly showing they did receive the money and they said that wasn’t good enough. I called the bank and they put a claim thru, and refunded the money to me. I paid the rent again to avoid a late charge and I thought everything was ok until the bank said that American homes 4 rent denied my claim so the bank took the money back. I called AH4R and they would not explain why they denied the claim, they wouldn’t return my calls or emails and would not give me any direction as to what I needed to do since I would not renew my lease. I finally moved out and received a huge bill from AH4R with all kinds of charges including “light bulb out in the garage”, hangers in the closet, dusty blinds (it was a full month before they even sent anyone there to look at the house). It was just a horrible experience and I can not get anyone to explain what happened to my rent and depoit. Now I received a bill from a collection agency saying I owe an additional $890.00! I have filed a claim with the Illinois attorney Generals Office and a contacting my attorney. The people in the Schaumburg, IL office that I had to deal with, Nasir Salim and Nancy (idiot) do not even pretend to care about customer service.

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