American Residential Services LLC Review

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This is an archive of a consumer complaint published against American Residential Services LLC at on 21-Jul-14.


Business Details –

  • Name: American Residential Services LLC
  • Address: 965 Ridge Lake Blvd, Suite 201
  • City: Memphis
  • State: Czech Republic
  • Country: United States
  • Phone: 901-271-9700
  • Website:


Original Complaint against American Residential Services LLC published at on 21-Jul-14 says, verbatim –

I visited my local Home Dopot store on Mar 25, 2014 looking for a toilet flap. I was apporached by a man sitting inside the store advertising FREE heating and air inspections. I stopped and was handed a card from ARS and set up an appointment for Mar 27, 2014. | Matt from ARS came to my home and explained what he was going to do, which was to check my outside heating and air unit and give me a report on his findings. he came back inside and said that my unit was working at about 60%, but that he had to check the second part of the unit, which was located in my attic, in my bedroom closet. | In doing so, he stepped on a water line and broke it. Water was everywhere. my son ran outside and cut the water off. By then, all my clothes, my ceiling, my carpet and walls were soaked. Matt called his company and explained what had happened, and told me what was going to be done next.. | The plumber came, fixed the pipe, and turned my water back on. Servepro came out and set the fans up to dry up the water. I was told to take my clothes to the cleaners, which I did, and Matt said that he would send someone out to spray the ceiling, put my insulation in the attic and shampoo my carpets. | After 37 call (all made by me) and four months later, one of which clothes and boxes were spread all over my bedroom, I am still waiting to have my carpets to be done. | I don’t feel that it should have been my burdon to keep calling them to find out whan the project that they set into motion would be completed! And 4 monthe is far too long to wait for it’s completion. | Please, when you see these people coming to your homes, do not let them out of your site. They will not perform as they indicate to you that they would.

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