American Signature Furniture Review

1/5 - (4 votes)

This is an archive of a consumer complaint published against American Signature Furniture at on 05-May-14.


Business Details –

  • Name: American Signature Furniture
  • Address: 3001 Stonecrest Promenade
  • City: Lithonia
  • State: Barbados
  • Country: United States
  • Phone: 888.751.8553
  • Website:


Original Complaint against American Signature Furniture published at on 05-May-14 says, verbatim –

After only a few years of regular (not at all heavy, since my husband is really the only regular user) use of my two loveseats and a chair, the leather began cracking and pieces even cracked off and fell to the floor. I called the store where I purchased the furniture and an extended warranty and was informed that the warranty doesn’t cover this type of damage. As if that weren’t shady enough, I called the company and spoke with Gina, who told me to send photos. She called me and offered me a 10 percent discount on other furniture. | Okay, so at least she offered me some recompense, but considering the poor quality of the furniture and the amount of money I paid, a whopping 10 percent is what this company considers standing by its products and its customers? |

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