American Travel Planners Review

1/5 - (4 votes)

This is an archive of a consumer complaint published against American Travel Planners at on 24-Jul-14.


Business Details –

  • Name: American Travel Planners
  • Address: 1455 Pennsylvania Ave NW #400
  • City: Washington,Columbia
  • State:
  • Country: United States
  • Phone: 1 855-287-6767
  • Website:


Original Complaint against American Travel Planners published at on 24-Jul-14 says, verbatim –

I am not even sure where to begin atithe perpetrators of this scam are very, very good at sending you in circles. The only time we actually received a real human response was during the 5 days in which we had the opportunity to cancel our membership. After those 5 days calls were either unreturned or routed to a call center in Colorado. The call center is staffed by a few clueless young women who know nothing about travel and are willing to tell you as much. They just search the same websites that are available to anyone. | We were promised several advantages as described in the report from the people in Lake Forest, CA. We also quickly learned that whatever we requested (condominium, hotel) was not available, not included, or was the same price as we were able to locate on our own. The 110% price match guarantee did not seem to apply to anything other than time shares. The 10% rebates promised do not seem to exist (For a potential $1200 hotel stay, I was quoted a rebate of $57). | It is impossible to locate the actual physical presence of these companies. The address in Washigton, DC exists, but the office for American Travel Planners is not there. The Colarado phone number has a 949 (Orange County, CA) area code, so that obviously does not exist. | When we met with these people in Newport Beach, they every extensive, detailed answers for all our questions. However, when you try to collect on their promises, you are told that it must be in writing in order for it to hold true. However, when you receive your information, it is too late to cancel. We are certainly willing to work on getting our money back and, even more importantly, putting these people out of business.

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