This is an archive of a consumer complaint published against American Truck Showrooms at Scamity.com on 26-Jul-14.
Business Details –
- Name: American Truck Showrooms
- Address: 9140 Canal Rd
- City: Gulfport
- State: Burundi
- Country: United States
- Phone: 8776611592
- Website: americantruckshowrooms.com
Original Complaint against American Truck Showrooms published at Scamity.com on 26-Jul-14 says, verbatim –
I went there to look at a 2007 Coronado it said the truck was 1000% EPA California Compliant, with two beds and wen I got there it was not what it advertise… I put $495. Down for application fee, so they say, I got they to test drive the truck after talking to Joey, the truck was running, we went over to the truck, I stared checking it out, did a walk around the truck, than went to open the hood the truck cuts off, I than goes to restart the truck, I took a look in the back of the truck it had one cabinet missing on the driver side, it had dog hair all in it and no carpet in it… I told Joey there is no need to test drive it!!!! I talk to Walt the manager and he told me I couldn’t get my money back because it was a no refund for application fee… I stop the check!!!!f | I was very excited to become an owner operator. I started web searching to acquire information regarding the purchase of Semi Truck. I came across this company by the name of American Truck Showroom. I called to inquire about the 2007 Coronado Semi which was advertised as 100% EPA California compliant with two bunks . When I spoke with Chela to inquire information regarding the truck. Chela confirmed the fact that the truck was EPA certified California Compliant and then proceeded to walk me through the qulification process which I entailed me giving them $495.00 check for processing fee. I called back 15 Minutes later to be passed off to a Salesperson by the name of Joey As I was inquiring with Joey confirming the advertised milege. His knowledge of the truck was the absolute opposite of Chela. He confirmed that the truck was not EPA certified California compliant and milege was not the same in the Web advertisement. | At this point I’m in route coming from NC to GA were America Truck Showroom is located. Once I get to GA the truck was in horrible conditions. The under cabinet was missing, no rugs and dog hair. When attempting to take a test drive the truck continously shut off. I wasn’t able to test drive the truck due too it not being able to start. When I requested a refund. I was given the run around.To later be told that my money was not refundable. Which was not disclosed when the money was received.